Cyberpunk 2077’s release day was a momentous moment, with the game having been in development for so many years but it seems the rushed released day came at a price. And now, shortly after its release, the game’s developers are offering a full refund to anyone who isn’t happy with the game.
In particular, players who purchased the game for a last-gen console encountered many issues that made playing very difficult. The internet was filled with rants, complaints, and even memes on the poor performance of the game. Players reported experiencing frame drops, glitches, screen tearing, weird physics, and more.
— Legolas (@Legolas) December 9, 2020
CD Projekt Red has acknowledged and apologized for not showing how the game would look on older consoles beforehand. The company is now offering refunds for those who are unhappy with their purchase. Players simply have to make the request through either Sony or Microsoft’s refund page to get their money back. Those who bought physical copies may try to return it to the store they bought it from or email the developers directly.
— Cyberpunk 2077 (@CyberpunkGame) December 14, 2020
The developers, though, have promised to release patches and updates that will fix the “most prominent problems” of the game. These will be rolled out over the course of the next couple of months with the first patch coming in January. These patches though, as the developers say, will not make the games look “like it’s running on a high-spec PC or next-gen console, but it will be closer to that experience than it is now.”
The game’s poor performance was a surprise for last-gen console users as there was barely any coverage before its release. Even early game testers were given PC copies while consoles reportedly didn’t get any review copies.