Dunkin’ Brands CEO Dave Hoffman announced on Monday that Dunkin’ restaurants across the country will have reduced operating hours and will be limited to drive-thru and/or carry-out-only service to ensure the health and safety of their customers, employees, franchisees, and the communities they serve. Though stores will be open, all seating and tables will be removed from the dining and patio areas to keep people from congregating.
Dunkin’ restaurants have also increased standards on cleaning procedures, including disinfecting high-use surfaces and high traffic areas. Aside from providing relief for their employees during this difficult time, the reduced store hours is also meant to give staff some extra time for deep cleaning and sanitation processes. And to further prevent the spread of the virus, social distancing will also be strictly observed in restaurants.
“Rest assured, we are committed to providing a safe, secure experience at Dunkin’ — offering you something familiar and welcoming amid so much change,” Hoffmann said in a statement.
While not mentioned in Hoffman’s announcement, CBS Boston reported that some franchisees have been given the option to temporarily close if there are other Dunkin’ locations nearby.
Though customers can still walk to the counter and order their favorite Dunkin’ treats, they are encouraged to place their orders through the chain’s more than 5,300 drive-thru locations. They can also opt for On-the-Go ordering and curbside pickup through the Dunkin’ app, or delivery through GrubHub and other providers.