DoorDash Launches Drone Deliveries in Dallas

Drone deliveries land at Dallas malls with DoorDash and Wing

DoorDash x Wing drone delivery | ©Image Credit: DoorDash
DoorDash x Wing drone delivery | ©Image Credit: DoorDash

DoorDash is soaring to new heights with the launch of its drone delivery service in Dallas. Partnering with drone operator Wing, DoorDash now offers lightning-fast deliveries from two popular Dallas-area malls. Customers can receive food, beverages, and small essentials in as little as 15 minutes, delivered straight to their doorstep by drones. Keep reading to learn more about this cutting-edge service that is set to revolutionize on-demand delivery for Dallas residents.

How does the DoorDash drone delivery in Dallas work?

DoorDash and Wing’s contactless drone delivery program kicks off at Stonebriar Centre in Frisco and Hulen Mall in Fort Worth, both owned by Brookfield Properties.

Announced on Wednesday, December 18th, the program allows DoorDash users within a 4-mile radius to choose drone delivery for their orders from over 50 participating restaurants and retailers. Wing’s speedy drones complete deliveries in as little as 15 minutes, traveling at up to 65 mph. Upon arrival, the packages are lowered gently from a safe height of 150 feet.

Want to see if drone delivery is available near you? You can check your eligibility at wing.com/doordash.

Wing noted that this is the first time drone delivery has been offered by a U.S. shopping mall. The initiative represents a significant milestone for the growing technology, which has already been piloted by several restaurant chains, including Panera Bread, Jet’s Pizza, and Mendocino Farms.

This exciting initiative in Dallas marks an expansion of the existing DoorDash and Wing partnership, which began in Australia in 2022 and recently reached Christiansburg, Virginia earlier this year.

DoorDash | Wing drone delivery

The wonders and challenges of drone delivery

Drone delivery offers a glimpse into the future of logistics, boasting the ability to transport items faster and, in theory, more cost-effectively than traditional human drivers using cars. With drones reaching speeds of up to 65 mph, they can significantly cut delivery times, especially for smaller, high-demand items like food and beverages. However, the technology comes with its own set of challenges.

Strict regulations govern drone operations, including airspace restrictions, safety protocols, and operational hours, all of which can limit scalability. Additionally, while drones are largely automated, they still require human oversight to address technical issues and ensure safety. Their payload capacity is another limitation, as most drones can only carry lightweight packages, making them unsuitable for larger or bulkier deliveries.

Despite these hurdles, the promise of faster, greener, and more efficient deliveries keeps drone technology at the forefront of innovation in the logistics industry.

What you need to know about Wing

Wing, a subsidiary of Alphabet (Google’s parent company), is pioneering the future of drone delivery. Established in 2012, Wing has been at the forefront of developing safe and efficient drone technology. Its drones are designed to operate with high efficiency, completing deliveries in minutes while maintaining a strong focus on safety and precision.

In addition to its partnership with DoorDash, Wing has also collaborated with Walmart, delivering groceries and other items to customers in select areas of the Dallas-Fort Worth metroplex. This partnership highlights Wing’s commitment to real-world applications of drone technology and its potential to revolutionize how we receive goods.

Source: Restaurant Business Online