Macy’s reveals store closures despite strong holiday sales

Despite a surprisingly robust holiday season that saw shoppers flocking to aisles and digital carts alike, Macy’s has just dropped a bombshell that will ripple through shopping malls and communities across the country: the iconic department‑store chain is gearing up to close 14 more of its stores in 12 states. The move signals a ruthless new chapter in the iconic department store’s turnaround strategy, proving that even strong sales figures won’t save underperforming branches from the chopping block. Read on to see the full list of impacted locations and find out if your go-to shopping destination is among those disappearing for good.

A bold new chapter: Why Macy’s is trimming its physical footprint

Macy’s is once again tightening its belt, moving forward with the permanent closure of 14 locations as part of an aggressive plan to downsize its physical presence across the U.S. While the news might seem jarring, it represents a calculated pivot for the legacy retailer, which is trading square footage for a more agile, tech-forward business model. By shedding these locations, the brand aims to shed the weight of underperforming assets and redirect its focus toward a core group of high-potential stores.

In an emailed statement to USA TODAY on January 9, the retailer clarified that the move is less about an immediate crisis and more about strategic refinement:

“Macy’s, Inc. continues to execute its Bold New Chapter strategy, making targeted adjustments to its store footprint to better serve customers and support long-term growth. These actions allow us to reinvest in go-forward stores and digital capabilities.”

Interestingly, these closures aren’t the result of a dismal holiday season. In fact, the company recently celebrated a surge in sales momentum throughout December 2025. This suggests that Macy’s is operating from a position of proactive restructuring rather than reactive survival. In a year-end memo, CEO Tony Spring highlighted that the company’s internal metrics, including customer satisfaction and digital engagement, are trending upward, indicating that the “Bold New Chapter” is already yielding results.

“We have made meaningful progress and remain clear-eyed about the work ahead,” Spring said. “We are seeing customers respond through strong performance in our go-forward business, record Net Promoter Scores, and improved results over the first three quarters.”

By trimming the fat now, Macy’s hopes to solidify its status as a modern retail powerhouse, ensuring that the stores that do remain open are more immersive, better stocked, and fully integrated with their digital ecosystem.

Which Macy’s stores are closing?

The roster of stores set to shutter was initially reported by Axios, with Macy’s officials later confirming the specific sites to USA TODAY. These 14 locations span a wide geographic range, from the West Coast to the Northeast, affecting shopping hubs in 12 different states.

If you are a regular shopper at any of the following addresses, you can expect operations to wind down in the coming months: