Macy’s is shutting down dozens of stores as part of a previously outlined strategy aimed at revitalizing the struggling retail giant.
Which Macy’s locations are closing?
On Thursday, January 9th, Macy’s officially announced the closure of 66 store locations, as part of its Bold New Chapter strategy. Unveiled in February 2024, this initiative aims to revitalize the company by streamlining its operations. The plan includes shuttering approximately 150 underperforming stores over a three-year period while simultaneously investing in 350 “go-forward” locations through fiscal 2026.
Although Macy’s had previously revealed its intention to reduce its footprint to around 350 locations by next year, this is the first time some of the locations slated for closure were disclosed. Below is the full list of 66 stores closing:
Arizona
- 6535 E. Southern Ave. in Superstition Springs Center (Mesa)
California
- 2015 Birch Rd. in Otay Ranch Town Center (Chula Vista)
- 6000 Sunrise Mall (Citrus Heights)
- 1400 Redwood Highway (Corte Madera)
- 750 W 7th St. (Los Angeles)
- 200 Newpark Mall (Newark)
- 1555 Camino De La Reina in Mission Valley Home (San Diego)
- 2838 South El Camino (San Mateo)
- 300 Westminster Mall (Westminster)
- 414 K St. (Sacramento)
Colorado
- 6797 South Vine St. (Centennial)
- 8298 E. Northfield Blvd. in the Shops at Northfield (Denver)
Florida
- 820 West Town Parkway (Altamonte)
- 9339 Glades Rd. (Boca Raton)
- 801 N. Congress Ave. (Boynton Beach)
- 4501 N. Federal Highway (Fort Lauderdale)
- 13640 Pines Blvd. (Pembroke Pines)
- 3501 S, Tamiami Trail in Westfield Siesta Key (Sarasota)
- 13251 South Dixie Highway (Miami)
- 298 Westshore Plaza in West Shore Plaza (Tampa)
Georgia
- 3360 Ventura Parkway (Duluth)
- 2100 Pleasant Hill Rd. in Gwinnett Place Mall (Duluth)
- 3630 Peachtree Parkway in Johns Creek Town Center (Suwanee)
Idaho
- 200 W. Hanley Ave. in Silver Lake Mall (Coeur d’Alene)
Illinois
- 104 White Oaks Mall (Springfield)
Louisiana
- 5733 Johnston St. in Acadiana Mall (Lafayette)
Maryland
- 600 Baltimore Pike in Harford Mall (Bel Air)
- 6901 Security Blvd. in Security Square Mall (Baltimore)
Massachusetts
- 101 Kingston Collection Way (Kingston)
Michigan
- 4600 Miller Rd. in Genesee Valley Center (Flint)
- 14200 Lakeside Circle in Lakeside Mall (Sterling Heights)
- 3400 S. Airport Rd. W. in Grand Traverse Mall (Traverse City)
- 500 W. 14 Mile Rd. in Oakland Mall (Troy)
Minnesota
- 14251 Burnhaven Drive (Burnsville)
- 3001 White Bear Ave. (Maplewood)
Missouri
- 400 NW Barry Rd. in Metro North Mall (Kansas City)
- 10 S. County Center Way in South County Center (St. Louis)
New Jersey
- 495 Prospect Avenue West (West Orange)
New York
- 422 Fulton St. (Brooklyn)
- 2027 Emmons Ave. (Brooklyn)
- 404 East Fordham Rd. (Bronx)
- 88-01 Queens Blvd. (Queens)
- 834 Walt Whitman Rd. in Melville Mall (Huntington)
- 1526 Union Turnpike (New Hyde Park)
- 400 Sunrise Mall (Massapequa)
- 397 Greece Ridge Center in Greece Ridge Center (Rochester)
- 98 Richmond Hill Rd. (Staten Island)
Ohio
- 2727 Fairfield Commons Blvd. (Beavertown)
- 5001 Monroe St. in Franklin Park Mall (Toledo)
Oregon
- 2055 NE. Allie Ave. at the Streets of Tanasbourne (Hillsboro)
- 400 High St. NE. (Salem)
Pennsylvania
- 5580 Goods Lane in Logan Valley Mall (Altoona)
- 245 Exton Square Mall (Exton)
- 1300 Market St. (Philadelphia)
- 59 Wyoming Valley Mall (Wilkes Barre)
Tennessee
- 4545 Poplar Ave. in Oak Court Mall (Memphis)
Texas
- 321 State St. in Southlake Town Square (Dallas)
- 6101 Long Prairie Rd. (Flower Mound)
- 1751 River Run (Fort Worth)
- 100 Almeda Mall (Houston)
- 6209 W. Park Blvd. at the Shops at Willow Bend (Plano)
- 201 Stacy Rd. (Fairview)
Virginia
- 170 Southpark Circle (Colonial Heights)
Washington
- 3500 S. Meridian in South Hill Mall (Puyallup)
- 15340 NE 24th St. (Redmond)
- 10315 Silverdale Way NW in Kitsap Mall (Silverdale)
“Closing any store is never easy, but as part of our Bold New Chapter strategy, we are closing underproductive Macy’s stores to allow us to focus our resources and prioritize investments in our go–forward stores, where customers are already responding positively to better product offerings and elevated service,” said Tony Spring, chairman, and chief executive officer of Macy’s, Inc., in a press release.
Loyal customers of these closing stores are sure to feel a sense of loss as they bid farewell to familiar shopping destinations that have been part of their communities for years. Making these store closures sadder is that it includes iconic shopping sites, like the Macy’s location in Philadelphia.
Situated in the historic Wanamaker Building, Philly’s Macy’s is famous for its amusing history, architectural grandeur, and unique attractions. Originally opened in 1911 as Wanamaker’s, one of the country’s first department stores, it remains a symbol of retail innovation. Its stunning features include the Grand Court, a soaring atrium adorned with marble and bronze accents, and the iconic Wanamaker Grand Organ, the world’s largest functioning pipe organ, which still hosts live performances.
Additionally, the location is renowned for its Christmas Light Show, a beloved holiday tradition for generations of Philadelphians. This Macy’s store seamlessly blends shopping, culture, and history, making it a standout destination. Sadly, it’s one of the locations closing down as Macy’s restructures its operations, leaving many to wonder what the future holds for this cherished landmark and its rich legacy.
Is Macy’s ‘Bold New Chapter’ strategy working?
Macy’s Bold New Chapter strategy was introduced to counter declining sales, improve its stock performance, and fend off activist investors. However, since the plan’s announcement a year ago, Macy’s stock has dropped by approximately 15%, according to CNN, raising questions about the strategy’s effectiveness.
Activist investors have urged the company to take more aggressive measures, arguing that Macy’s valuable real estate assets far exceed the company’s current market valuation. They claim the retailer’s ongoing struggles have left its stock undervalued and less attractive to investors, effectively worth less than the sum of its parts.
Macy’s, however, disputes these claims, maintaining that the strategy is positioning the company for sustainable growth. According to a company press release, investments under the Bold New Chapter initiative—particularly in its pilot program, the “First 50” stores—have delivered promising results. These revamped stores have reported three consecutive quarters of sales growth and record-high customer satisfaction scores for the Macy’s brand.
As Macy’s enters 2025, the company is optimistic about expanding this success across its store fleet and digital platforms, leveraging these improvements to deliver an enhanced shopping experience nationwide. While challenges remain, Macy’s believes it is on the right track to rebuild momentum and solidify its position in the retail market.