Checking your balance at an ATM feels like the safest, simplest thing you can do. But for some Bank of America customers, that quick check may have quietly triggered extra fees, and now there’s a settlement on the table. A $2.25 million class action deal could send payouts to customers who used certain ATMs inside 7-Eleven stores.
According to the lawsuit, some customers were charged multiple out-of-network balance inquiry fees during what should have been a single transaction. The technical glitch allegedly happened when users checked their balance and then hit “continue” to print out a receipt. Instead of bundling it as one action, the ATM system treated the print request as a brand-new inquiry, hitting users with repeated, back-to-back charges.
The fees were linked to ATMs operated by FCTI and allegedly occurred between May 1, 2018 and November 16, 2021.
Bank of America has not admitted wrongdoing but agreed to settle the case for $2.25 million to avoid further litigation. Since the money is split among valid claims, individual payouts will vary and the final amount will be determined by how many people file to get paid.
Who qualifies for a payout
As a Bank of America customer, you may be eligible if you checked your balance at a 7-Eleven ATM and got charged out-of-network fees between May 1, 2018 and November 16, 2021. There is a catch, however. If you already received money from a related case (Weiss v. FCTI), you are not eligible for this payout.
What you need to do depends on whether you are still a customer. Current customers of the bank do not need to do anything and will be sent their payment automatically if approved. Those who wish to opt out or object to the payout can do so by July 7, 2026.
Former customers, on the other hand, must file a claim (either online or by mail) using the details from their notice. If you are interested in this payout, keep in mind that if you skip this step, you will not get paid. You also have to get it done by July 29, 2026.
The final court approval hearing is on August 21. If the settlement is approved, payments will go out after that. The only question is whether you’re in line to get it.
Source: Independent