Ghirardelli Chocolate issues urgent nationwide recall

Popular hot cocoa and frappe mixes pulled over potential salmonella contamination

Ghirardelli Chocolate Company has issued a nationwide recall for 13 powdered beverage products due to potential Salmonella risk. | ©Image Credit: Ghirardelli
Ghirardelli Chocolate Company has issued a nationwide recall for 13 powdered beverage products due to potential Salmonella risk. | ©Image Credit: Ghirardelli

A warm cup of Ghirardelli hot cocoa or a rich frappe mix may sound like the perfect treat, but an urgent nationwide recall has now cast a shadow over these popular powdered beverages. The Ghirardelli Chocolate Company has pulled multiple products from shelves after a potential salmonella contamination was traced back to a supplier ingredient. No illnesses have been reported, but if you’re a fan of the brand, read on to check the full list of recalled products and take immediate action if you’ve purchased any of them.

How a third-party ingredient sparked the recall

The Ghirardelli Chocolate Company has initiated a voluntary recall of 13 specific product lines due to a potential Salmonella threat. The safety alert was triggered not by a failure at Ghirardelli’s own facilities, but by a larger recall from California Dairies, Inc.—a third-party supplier that provided the powdered milk used in these beverage mixes.

While the affected mixes were primarily packaged in bulk for use in restaurants, cafes, and other commercial institutions, officials are concerned about a wider reach. Ghirardelli’s internal statement warns that these professional-grade products may have bypassed traditional food-service channels, appearing on various e-commerce platforms where individual shoppers could have purchased them for home use.

Full list of affected Ghirardelli beverage mixes

If you have Ghirardelli beverage mixes in your pantry or commercial kitchen, you should immediately check the packaging for the following identifying information. The recall specifically targets bulk and professional-grade canisters with “Best If Used By” dates ranging from early 2027 through early 2028.

30-lb. Chocolate Flavored Frappe

  • Lot number S195260A03; “Best if used by” date 5/31/2027
  • Lot number S195261A03; “Best if used by” date 7/31/2027
  • Lot number S291260A03; “Best if used by” date 7/31/2027
  • Lot number S295260A03; “Best if used by” date 7/31/2027
  • Lot number S596260A03; “Best if used by” date 7/31/2027
  • Lot number S191260A03; “Best if used by” date 8/31/2027
  • Lot number S291261A03; “Best if used by” date 8/31/2027

30-lb. Classic White Frappe

  • Lot number S396260A03; “Best if used by” date 7/31/2027
  • Lot number S496260A03; “Best if used by” date 7/31/2027

4/2-lb. Premium Hot Cocoa Pouch Bulk

  • Lot number S550250A04; “Best if used by” date 5/31/2027
  • Lot number S149250A04; “Best if used by” date 6/30/2027
  • Lot number S249250A04; “Best if used by” date 6/30/2027
  • Lot number S349250A04; “Best if used by” date 6/30/2027
  • Lot number S449250A04; “Best if used by” date 6/30/2027
  • Lot number S549250A04; “Best if used by” date 6/30/2027

6/3-lb. Chocolate & Cocoa Sweet Ground Powder

  • Lot number S293260; “Best if used by” date 12/31/2027
  • Lot number S293261; “Best if used by” date 1/31/2028

6/3.12-lb. White Chocolate Flavored Sweet Ground Powder

  • Lot number S394260; “Best if used by” date 7/31/2027
  • Lot number S494260; “Best if used by” date 7/31/2027
  • Lot number S594260; “Best if used by” date 7/31/2027

6/3-lb. Vanilla Frappe Mix

  • Lot number S495260; “Best if used by” date 3/31/2027
  • Lot number S495261; “Best if used by” date 6/30/2027
  • Lot number S594262; “Best if used by” date 7/31/2027

6/3.12-lb. Chocolate Flavored Frappe Mix

  • Lot number S397261; “Best if used by” date 2/28/2027
  • Lot number S397262; “Best if used by” date 4/30/2027
  • Lot number S397263; “Best if used by” date 6/30/2027

6/3.12-lb. Classic White Frappe Mix

  • Lot number S193260; “Best if used by” date 6/30/2027
  • Lot number S193261; “Best if used by” date 7/31/2027

10-lb. Chocolate Flavored Frappe Mix

  • Lot number S295260A03; “Best if used by” date 7/31/2027
  • Lot number S395260A03; “Best if used by” date 7/31/2027

10-lb. Classic White Frappe Mix

  • Lot number S296260A03; “Best if used by” date 7/31/2027
  • Lot number S292260A03; “Best if used by” date 7/31/2027
  • Lot number S292260A03; “Best if used by” date 8/31/2027
  • Lot number S292261A03; “Best if used by” date 8/31/2027

6/3.12-lb. White Mocha Frappe Mix

  • Lot number S297261; “Best if used by” date 5/31/2027
  • Lot number S297262; “Best if used by” date 6/30/2027
  • Lot number S393262; “Best if used by” date 7/31/2027

6/3.12-lb. Mocha Frappe Mix

  • Lot number S295261; “Best if used by” date 4/30/2027
  • Lot number S295262; “Best if used by” date 6/30/2027
  • Lot number S395260; “Best if used by” date 6/30/2027
  • Lot number S588260; “Best if used by” date 6/30/2027
  • Lot number S187260; “Best if used by” date 8/31/2027

6/3.12-lb. Frozen Hot Cocoa Frappe Mix

  • Lot number S195260; “Best if used by” date 5/31/2027
  • Lot number S195261; “Best if used by” date 6/30/2027
  • Lot number S295260; “Best if used by” date 6/30/2027
  • Lot number S393260; “Best if used by” date 7/31/2027
  • Lot number S487260; “Best if used by” date 9/30/2027
  • Lot number S587260; “Best if used by” date 9/30/2027

Because the recall spans numerous product sizes and formulations, Ghirardelli advises consumers to cross-check all packaging details against the official recall list carefully. Product images and additional identification details are available through the company’s recall announcement for further verification.

Steps to take if you purchased affected Ghirardelli mixes

Although both Ghirardelli and its supplier, California Dairies, Inc., have confirmed that no illnesses have been reported and none of the products have tested positive for Salmonella, this recall is being treated as a critical precautionary measure. If you believe you may have these products in your pantry or commercial inventory, the following steps are strongly recommended:

  1. Stop use immediately: Do not consume or serve any of the affected powdered beverage mixes. Even if the product looks, smells, and tastes normal, the risk of contamination cannot be visually detected.
  2. Dispose properly: Ensure the product is securely discarded so that it cannot be retrieved or accidentally used by others.

If you have already consumed a product included in this recall, monitor yourself and others closely for signs of a Salmonella infection. While many healthy individuals may experience common symptoms — such as fever, diarrhea, nausea, vomiting, and abdominal pain — these infections can become severe or even life-threatening for vulnerable populations, including:

  • Young children
  • Elderly individuals
  • Individuals with compromised immune systems

If you or someone in your care begins to show symptoms, contact a healthcare provider immediately.

For any questions regarding this recall, product eligibility, or refund procedures, Ghirardelli has established a dedicated customer service line: 1-844-776-0419.

Source: AllRecipes